Refund policy

Returns & Refunds

We love our products and hope you do too! If you’re not completely satisfied with your purchase, we’re here to help.

Returns
You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

The item must be unused and in the same condition you received it

The item must be in its original packaging

Proof of purchase is required

Non-returnable items

Gift cards

Items damaged due to misuse or normal wear and tear

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.

Contact Us
For any questions about returns or refunds, please contact us at: twohappywoofs@hotmail.com